Apart from the Asbestos waiver you must sign, management is apathetic, manipulative and concerned solely with future renters, as opposed to current lessees. I have been treated with disrespect and arrogance whenever I have approached them with concerns about the "on-the-verge of unconscionable" terms of their standard and unnegotiable lease terms. Furthermore, even if you wanted to negotiate the terms, the staff would be too uninformed and unconcerned to even begin that process. Stay away, and if you must live here, prepare yourself for an unrelenting battle against "big brother" University City Housing.